Creating a Trauma-Informed Organisation: A Focus on Safeguarding Children

In today’s society, recognising and addressing the impacts of trauma is crucial, especially in settings involving children. A trauma-informed organisation adopts practices that promote a culture of safety, empowerment, and healing. This blog explores how organisations can transform to become trauma-informed, with a particular emphasis on safeguarding children and the shared responsibility of organisations and staff in ensuring their well-being.

Understanding Trauma and Its Impact on Children

Trauma results from an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or life-threatening, with lasting adverse effects on the individual’s functioning and mental, physical, social, emotional, or spiritual well-being. Children, due to their developing brains and dependence on adults, are particularly vulnerable to the impacts of trauma, which can include disruptions to their emotional regulation, difficulties in learning, and challenges in forming healthy relationships.

Principles of a Trauma-Informed Organisation


The foundation of a trauma-informed approach is the assurance of physical and emotional safety for both children and staff. This involves creating environments where children feel secure, supported, and able to express themselves without fear of judgment or harm.

Trustworthiness and Transparency

Building trust is vital. Organisations must operate transparently in decision-making and communications, fostering an atmosphere where trust can flourish between staff, children, and their families.

Peer Support

Facilitating peer support groups can be a powerful tool in healing, allowing those with shared experiences to connect, share stories, and support each other in a safe and moderated environment.

Collaboration and Mutuality

Partnerships and the sharing of power and decision-making processes are essential. This principle recognises the importance of working together and respects the voice of everyone involved, including children, in their care and support.

Empowerment, Voice, and Choice

Children and their families are empowered through choices and the acknowledgment of their strengths and experiences. A trauma-informed organisation actively involves them in planning and decision-making processes related to their care.

Cultural, Historical, and Gender Issues

Organisations must move past cultural stereotypes and biases, offering services that respect the diverse cultural, historical, and gender backgrounds of the children and families they serve.

Implementing Trauma-Informed Practices

Staff Training

Training for all staff members is essential to ensure they understand trauma, its impact, and how to respond appropriately. This includes recognising signs of trauma and implementing trauma-informed care practices.

Creating Safe Spaces

Physical and emotional safety can be enhanced through thoughtful space design that considers the needs of traumatised children, such as quiet areas and spaces that allow for privacy.

Policies and Procedures

Developing clear policies that prioritise the safety and well-being of children, including procedures for reporting and responding to abuse or neglect, is crucial. These policies should be regularly reviewed and updated.

Support Services

Access to counselling and therapeutic services should be readily available for children and staff, recognising that the care providers also need support.

Family and Community Engagement

Engaging with families and the community strengthens the network of support around children, promoting their healing and resilience.

Shared Responsibility and Organisational Culture

Creating a trauma-informed culture is a shared responsibility that requires commitment from all levels of the organisation. Leadership plays a critical role in guiding this transformation, promoting a culture of empathy, understanding, and continuous learning. Staff should feel supported in their roles, with mechanisms in place to ensure they can provide feedback and contribute to the organisation’s continuous improvement.

Beyond staff training, it is the responsibility of the staff to manage their own personal narratives and experiences that might impact their ability to practice in a trauma-informed manner. While an organisation can do its part, staff must adopt a personal approach to enhancing their well-being to ensure that they are able to work safely.

Challenges and Solutions

Transitioning to a trauma-informed approach can be challenging, particularly in resource-constrained environments. Solutions may include seeking external funding, prioritising the most impactful changes first, and fostering a culture of adaptability and openness to change.


Transforming into a trauma-informed organisation is not merely a change in practices but a shift in mindset. It requires a commitment to understanding trauma and its effects, creating safe and supportive environments, and fostering healing and resilience in children. The benefits of such a transformation extend beyond the individuals directly affected, contributing to the well-being of our communities.

Call to Action

We encourage all organisations to reflect on their current practices and consider steps towards becoming more trauma-informed. Together, we can create a safer, more supportive world for our children, one where trauma’s impact does not define their future.

Gregory Nicolau


Consultant Psychologist

Australian Childhood Trauma Group