Supporting and enhancing your team’s work practices.
Case Assistance Program
This program provides a tailored suite of services that will support and enhance your team’s work in reaching best possible outcomes for your clients.
You pre-purchase as many hours as you want, which you can use within an agreed time frame to access any of our services, such as:

Secondary consultations
Secondary consultations
Case-specific support to assist workers or carers who may be struggling to manage the complexities of the case.
Training
Training
Tailored training to meet the needs of individuals and groups, delivered at an agreed location.
Professional supervision and coaching
Professional supervision and coaching
Tailored individual or group sessions to enhance the reflective practice of staff at any level.
Psychological assessment
Psychological assessment
Psychometric testing, psychological assessments and a range of other allied health interventions. We provide a comprehensive written report with recommendations.
Counselling
Counselling
Individual, couple or family counselling, which may be short or long-term, to support them with a particular issue or a variety of issues.
We can also offer:
Staff debriefing
Individual or group debriefing to assist with recovery from critical incidents that may have impacted on their psychological ability to cope and/or confidently manage their work.
If required, support services can be delivered remotely via telephone or video conferencing consultation.

“ACT Group’s assistance was a lifeline to help me to work with my child.”